Articles
Advanced Time-Based Call Routing with FreePBX
Jan 31st, 2023
Have you ever wished for a system that could automatically route calls based on the time of day, day of the week, or even public holidays? Look no further, as FreePBX has got you covered.
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Streamlining Your Inbound Calls: Understanding Ring Groups and Queues in FreePBX
Jan 31st, 2023
As a business owner or manager, you know how crucial it is to handle incoming calls efficiently. The good news is that FreePBX has got you covered with two powerful call routing modules - Ring Groups and Queues - both of which come included in the FreePBX distribution at no extra cost.
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Introduction to IVR: A Beginner's Guide
Jan 31st, 2023
Have you ever called a company and heard a recorded voice prompt asking you to press a number for a specific department? That's an example of an IVR, or Interactive Voice Response system.
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